Thank you for shopping at TryGolfSport.com. We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, this Return and Refund Policy outlines the steps you need to follow to return your items or request a refund.
1. Return Eligibility
To be eligible for a return, the following conditions must be met:
- The item must be unused, undamaged, and in its original packaging.
- The return must be initiated within 30 days from the date of delivery.
- The item must be purchased directly from TryGolfSport.com.
2. Non-Returnable Items
Certain items are not eligible for return, including but not limited to:
- Personalized or custom items.
- Gift cards.
- Products that have been opened or used (e.g., toys or sports equipment that have been worn or played with).
- Perishable items (if applicable).
3. Return Process
To initiate a return, please follow these steps:
- Contact TryGolfSport.com at [email protected] or call 662-542-7434 to request a return authorization.
- Provide your order number, details of the item(s) you wish to return, and the reason for the return.
- Once your return is authorized, you will be provided with instructions for returning the item(s).
You will be responsible for the shipping costs of returning the item(s) unless the return is due to an error on our part (e.g., defective or incorrect items). We recommend using a trackable shipping service to return your item, as we are not responsible for items lost in transit.
4. Refunds
Once the returned item is received and inspected, we will notify you by email regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within 7-10 business days.
Please note that the original shipping fees are non-refundable unless the return is due to an error on our part.
5. Exchanges
If you wish to exchange an item for a different size or color, please return the original item and place a new order for the desired item. Exchanges are not automatically processed.
6. Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us immediately at [email protected] or call 662-542-7434. We will guide you through the return or exchange process. Please provide photos of the damaged or defective item(s) along with your order details.
In such cases, we will cover the return shipping costs.
7. Sale and Clearance Items
Items purchased on sale or clearance are eligible for return, provided they meet the eligibility criteria. However, certain promotional items may have specific return conditions. Please check the product page or contact us for details.
8. Late or Missing Refunds
If you haven’t received a refund after the processing time, please check your bank account again. It may take some time before the refund is officially posted, depending on your financial institution.
If you still haven’t received your refund, please contact us at [email protected] or call 662-542-7434.
9. Changes to This Return and Refund Policy
TryGolfSport.com reserves the right to update or modify this Return and Refund Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this policy periodically.
10. Contact Information
For questions or concerns regarding returns, refunds, or exchanges, please contact us:
TryGolfSport.com
1977 Saint Clair Street,
California, Greenfield, United States – 93927
Email: [email protected]
Phone: 662-542-7434